Cloud Company withdraws unlimited cloud storage offer and threatens to delete extra data if not backed up

Cloud Storage Company Bitcasa, which used to offer unlimited Cloud Storage for just $99/year has backed out from the deal from which it secured many users. The company has now announced that it is going to withdraw its unlimited IP Storage offer from all its current and new cloud users’ account.

Bitcasa has also gone a bit ahead and said that all those users who fail to move their data by November 15th, 2014 from their respective accounts, will have to face the consequences.

The company has openly confessed that it is going to delete all that data which has crossed the 15GB limit as per universal cloud policy of storing data from this year. That means, cloud storage providers are nowadays offering a minimum 15GB free storage limit to all its users. So, all Bitcasa cloud storage users who have more than 15GB of data on their respective accounts will have to get rid of the extra data by the said date. Otherwise, the specified cloud storage provider will delete that data after the specified time.

Bitcasa quoted that it was able to offer low-cost infinite storage because it figured that most users would have a relatively small portion of unique content. But after reviewing its storage policies and the way its users are using the service, the company feels that most users are abusing the unlimited storage policy, instead of using it. The company estimates that most businesses in the name of individual accounts are storing more than 1TB of data on its platform. So, Bitcasa feels that all these user accounts which infact are being used for business purposes, are abusing the set of polices and standards set by it.

Therefore, Bitcasa has finally decided to withdraw its infinite storage feature from its service offering from now on. The company is giving only a fortnight time to all its users to transfer their data to a backup platform. After November 15th, 2014, the company has stated that it will delete all the extra data which is being stored beyond 15GB limit of fair usage policy.

While that may seem understandable, what is rather less so is giving users such a short time to migrate their data before it is lost, especially when the company’s support document recommends that users should drag one folder at a time.

The other highlight in this controversy is that Bitcasa has so far claimed $99/year from those who were using unlimited storage. But now, the company has issued an alert that all the users who store more than 15GB of data will have to forget about it after November 15th, 2014.

Meanwhile, there is an attempt on Reddit to start a class-action lawsuit against Bitcasa. Few user groups on Twitter and Facebook representing big companies, are now thinking to file a complaint against Bitcasa on three issues-

  • First, is for withdrawing unlimited cloud storage offer
  • Giving a very less span of time frame for migrating data
  • Threatening to delete all that data which goes beyond 15GB after the said date.

After reviewing the backlash against its decision on various social media platforms, the company seems to have eased a bit on its latest decision. The company has issued a new set of rules yesterday and said that all those on unlimited subscriptions will be offered a choice of 1TB for the same year $99/year or 10TB for $999/year.

There is still no clarity on this issue yet.



One thought on “Cloud Company withdraws unlimited cloud storage offer and threatens to delete extra data if not backed up

  1. Many providers actually does not provider so called “unlimited” storage space. Users have to notice the changes before their data is being deleted silently !

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