Annoying Windows 10 installation issues!

Microsoft (MS) has released its Windows 10 operating system on July 29th, 2015 and declared officially that it was going to offer the new OS as a free upgrade to all genuine Windows 7 and Windows 8/8.1 OS users for one full year.

As soon as this news spread like a wild fire, some technology enthusiast migrated to the new OS without a second thought. But out of them only 60% succeeded in doing so while the rest had a bitter experience.

On the other hand, Microsoft in November this year has declared to the world that out of 110 million PCs running on Windows 10, around 83 million were coerced into installing Windows 10. However, it failed to reveal how many systems rolled back into their previous platforms thereafter due to different upgrade and installation issues.

So, here’s an attempt to address the most frequent Windows 10 installation problems, including initial setup issues.

Product key demand during Windows 10 setup- If you’re upgrading your PC from either a Win 7 or Win 8/8.1 setup, the OS will ask for a “product key” to activate windows. So, during Win 10upgrade, if the system prompts for a product key input, please hit the skip button, or the next tab. Do not bother trying to find a Windows 10 key. Windows upgrade server will automatically detect that it was an upgrade and will try to resolve the issue on its own. Remember, Microsoft used to once mention a product key in label format pasted beneath the system while shipping a pre-installed PC till 2012. But after 8.1 releases, it stopped this practice and so users who purchased a laptop after the said year will never have an ID of their product key. But those who luckily know the key, can type it when the pop up appears.

If the installer hangs or reboots continuously- Out of 6 systems, every 3 systems said to be experiencing this issue. So, before your system goes for an upgrade, make sure that all other HDDs, external HDDs, and other peripherals are disconnected. Also make sure that the system is receiving the internet via a cable than a Wi-Fi or a USB modem.

Second, make sure you have the right upgrade: 32-bit for 32-bit machines, 64-bit for most. If you started with Windows 7 Starter, Home Basic, or Home Premium, or Windows 8.1 (standard, usually called Home), you should install Windows 10 Home. If you started with Win7 Pro or Ultimate, or Win8.1 Pro or Pro for Students, you should install Windows 10 Pro. If you’re working with any Enterprise version of Windows 7 or 8.1, the upgrade isn’t free — it’s dependent on your Software Assurance license terms.

If in case, you still experience the error, Microsoft’s best advice is to use the Windows 10 media creation tool to create a USB drive.

Also be very aware of the fact that your “genuine” license is dependent on running the upgrade sequence correctly. Specifically, you must first upgrade the PC instead of performing a clean install, to make sure your old Windows 7 or 8.1 licenses is recognized as a valid license for the free Windows 10 upgrade.

If that still doesn’t work and you end up with an installer hang or repeated reboots, simply sit back and wait. You’re PC might have some bugs, which Windows 10 upgrade server will figure out and try to resolve after a day or so—yeah a day or two.

About error 80070005– If the installation is showing this error, then the possible causes are many, but the general solution could be:

  • Disable all antivirus and firewalls; yeah, even the MS Security Essentials.
  • Reset Windows update by going to KB971058 and running the fixit
  • Run the Windows 10 installer again
  • If it doesn’t work, turn on the Antivirus(AV) again and firewall back and then follow the instructions at KB 947821 to run DISM or the system update readiness tool.
  • Turn off the AV and Firewall, then try installing Win10 again.

What is Microsoft’s digital entitlement- When the user upgrades a “genuine” Windows 7 or 8.1 system to Windows 10, if they want to end up with a “genuine” copy of Windows 10, they have to do an in-place upgrade first.

As part of the in-place upgrade, Microsoft confirms that the user has a genuine Win7 or Win8.1 key and, if so, stores a record of your machine and the fact that the user machine now has a “genuine” copy of Win10. Microsoft calls that a “digital entitlement.”

Once the user machine has a digital entitlement, they can install or reinstall Windows 10 any number of ways and Microsoft will always remember that the said user machine is authorized for a genuine copy of Windows 10. So, like this the user doesn’t have to write down a Win10 key and just has to jump through.

What to do when who owns the PC window pops-up- When a user sets up Windows 10 Pro, they need to answer this question almost immediately: “Who owns this PC?”

To a first approximation, though, if the user chooses “I do,” he/she is telling the installer that they want to provide either a Microsoft account or (with suitable gymnastics) a local account. If they choose “My organization,” Windows tries to join them to a domain or to Azure AD.

Trouble with video, sound and drivers- Generally with any OS installation, most unlucky will face the driver issues. Like, sometimes the driver problem appears immediately after the user installs Windows 10. And sometimes, the problems don’t appear until they’ve rebooted the machine a few times and allowed Microsoft’s forced updates to wipe out their stable drivers. And remember till date Microsoft hasn’t updated much on this issue.

Start Menu isn’t working– Though, MS says that it has found an answer to this trouble, in practical it hasn’t figured it out yet.

But the best way to come out of this trouble is to boot in safe mode-

  • Hold the Shift key down while you click Start, Power, Restart.
  • Once you are in the Windows Recovery Environment, select Troubleshoot, then Advanced options, then Startup Settings, and Restart.
  • When it restarts, you should see a number of options. Press 5 or F5 for Safe Mode with networking.
  • Once you sign into your account in Safe Mode, you’re done. Just restart your PC to return to a normal boot.

If the user is running third-party antivirus software, then MS recommends uninstalling, then reinstalling the antivirus software, as this may also provide a work-around for this problem. Some MS users have reported that adding a new local administrator account has resolved their Critical Error. If that doesn’t work, try removing the original administrator account now that one has and create a new one.

How to create a new local account- Here’s how to create a new local account:

  • Click Start, Settings, Family & other users, Add someone else to this PC. (Note that you can’t “Add a family member” with a local account. Presumably that is tied in to parental controls.)
  • In the box marked “How will this person sign in?” down at the bottom, click “The person I want to add doesn’t have an email address.”
  • In the “Let’s create your account” dialog, at the bottom, click “Add a user without a Microsoft account.”
  • At that point, finally, you can type in a user name, password and password hint. Click Next and you suddenly have a local account ready to use on your machine.

If programs don’t appear on Startup menu- If the PC has more than 512 programs on their machines, Windows 10 can’t get them onto the start menu and the system might freeze. The 512 limit applies not only to programs. It’s the total of all the programs, folders, files, and shortcuts that you have in your Start menu, on the left and right (tiled) sides. Though, Microsoft tells that it has fixed this bug, it doesn’t appear to have vanished in practical.

If Windows 10 Mail won’t sync- Just uninstall the Mail/Calendar app, then reinstall it from the store.

  • Uninstalling Mail is easy: Right-click on the tile, on the right side of the Start menu, and choose uninstall. Then go to the Windows Store, search for Mail, click on it, and click Install. Unfortunately, that fix doesn’t work in many cases.
  • Fortunately, Microsoft’s been pummeled about problems with Mail, and the company seems to update it frequently.


It is said that Microsoft has managed to install Windows 10 on an enormous number of computers. And if the user had no problems with the upgrade, there are considered as highly lucky. But if they had problems, there’s a more than tiny chance that no solutions exist yet.

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