Health Insurer Centene Corporation has officially confirmed the news that it has lost 6 hard drives loaded with info of 950,000 customers. Centene Corp CEO Michael Neidorff revealed the info to the media out of abundance of caution and to maintain transparency.
On the other hand, the health insurer doesn’t believe that the info has been fallen in to inappropriate hands.
St. Louis based Centene Corporation is a Fortune 500 company that reported $16 billion in revenue in 2014 and has 2.9 million members from 21 states logged into its health plans.
The lost hard drives contained the personal health information of customers who received laboratory services from 2009 to 2015. The personal information on its customers includes their name, address, date of birth, Social Security number, member ID number and health information.
No financial info and payment info of the customers was stored on the drives.
The saga of lost hard drives goes on as follows- Centene was involved in a big data project using laboratory results to improve the health outcome of its members. The analysts were looking out for an insight from the data and it was during this course that the hard drives got lost.
Currently, the actual information on how the HDDs got lost is being kept under wraps.
Conversely, the St. Louis-based company said it will notify customers who could be affected by a data breach and it will offer free credit and healthcare monitoring service to them.