While designing and installing a video surveillance system, organizations should consider the following-
- Equipment such as video cameras, audio or other devices should only be installed in identified public places where monitoring is necessary to protect public safety, detect or deter crime and assist in the investigation of criminal activity.
- The deployment of the equipment should be done in such a way that it only monitors those spaces that have been identified as requiring video surveillance. Remember, security cams should not be focused onto windows of adjacent buildings, as it proves as a clear cut example of invasion of privacy.
- Those cameras which have the ability to Pan-tilt-zoom (PTZ) should be operated by a responsible operator. His/her activities should be carefully monitored and if possible restricted, so that operators cannot adjust, zoom, or manipulate the camera to overlook spaces that are not intended to be covered under surveillance program.
- Security surveillance cameras should not monitor sensitive areas like changing rooms, washrooms
- Public should be clearly notified that they are being monitored. The notice should be clearly written and prominently displayed at the perimeter of the video surveillance areas and locations. Signs at the perimeter of the surveillance areas should identify someone who can answer questions about the deployed surveillance system. Their address, contact number or website URL for contact purposes should also be mentioned on the sign boards.
- Organizations should be as open as possible about the video surveillance program in operation and upon request, should make available to the public information on the rationale for the video surveillance program, its objectives and the policies and procedures that have been put in place. The info can be made available in the form of pamphlets or leaflets or as digital copies. A detailed description about the surveillance program should be secured on the organizations website.
- Video storage equipment having recorded video evidence should have a controlled access. Only controlling personnel, or those properly authorized in writing by those personal according to the organization’s policy should have access to the equipment. Video monitors should also be under control of authorized personnel.